1. Introduction
This Cookie Policy explains how PersonaCore Ltd ("PersonaCore", "we", "us", or "our") uses cookies and similar tracking technologies on our website (https://personacore.io) and services.
By using PersonaCore, you consent to the use of cookies as described in this policy. You can manage your cookie preferences at any time using your browser settings.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you access the internet. They are widely used to make websites work more efficiently and provide information to website owners.
Types of Cookies We Use:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until you delete them
- First-Party Cookies: Set by PersonaCore directly
- Third-Party Cookies: Set by our service providers (e.g., Stripe, Cloudflare)
3. Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function and cannot be switched off.
| Cookie Name | Purpose | Duration |
|---|---|---|
| supabase-auth-token | Authentication - keeps you logged in | Session / 7 days |
| creator_session | Maintains your creator dashboard session | Session |
| fan_session | Maintains your fan chat session | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
3.2 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
| Cookie Name | Purpose | Duration |
|---|---|---|
| creator_preferences | Remembers your dashboard display preferences | 30 days |
| chat_settings | Stores your chat interface preferences | 30 days |
| cookie_consent | Records your cookie consent preferences | 1 year |
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
3.4 Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages:
| Service | Purpose | Cookie Policy Link |
|---|---|---|
| Stripe | Payment processing and fraud prevention | Stripe Cookie Policy |
| Cloudflare | Security, performance, and content delivery | Cloudflare Cookie Policy |
| Supabase | Authentication and database services | Supabase Privacy Policy |
4. How We Use Cookies
We use cookies for the following purposes:
- Authentication: To log you in and keep you logged in as you navigate between pages
- Security: To protect your account from unauthorized access and prevent fraud
- Preferences: To remember your settings and preferences (e.g., dashboard layout)
- Performance: To understand how you use our services and improve performance
- Payment Processing: To securely process subscription payments via Stripe
5. AI Chat Sessions
When you chat with an AI Twin, we use session storage and cookies to:
- Maintain conversation continuity
- Remember your chat preferences
- Authenticate your subscription status
- Prevent abuse and ensure fair usage
Conversation data is stored server-side and is subject to our Privacy Policy.
6. Managing Cookies
6.1 Browser Controls
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Delete existing cookies
- Block cookies from being set
- Set preferences for specific websites
6.2 How to Manage Cookies in Your Browser:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and site permissions
6.3 Mobile Devices
For mobile browsers:
- iOS Safari: Settings → Safari → Privacy & Security
- Android Chrome: Settings → Site Settings → Cookies
7. Cookie Consent
When you first visit PersonaCore, we inform you about our use of cookies. By continuing to use our website, you consent to our use of cookies as described in this policy.
You can withdraw your consent at any time by:
- Deleting cookies from your browser
- Adjusting your browser settings to block future cookies
- Contacting us at info@personacore.io
8. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universal standard for how DNT signals should be interpreted.
PersonaCore does not currently respond to DNT signals, but we respect your privacy choices made through browser settings and cookie controls.
9. Children's Privacy
PersonaCore is not intended for children under 18. We do not knowingly collect information from children or use cookies to track children's activity.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email if you have an account with us
- Display a prominent notice on our website
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
11. International Data Transfers
Some cookies may result in data being transferred outside the UK and European Economic Area (EEA). We ensure appropriate safeguards are in place when this occurs, including:
- Standard Contractual Clauses with third-party providers
- Adequacy decisions by the UK Information Commissioner's Office
- Other lawful transfer mechanisms under UK GDPR
12. Your Rights
Under UK GDPR and other data protection laws, you have rights regarding cookies and the data they collect:
- Right to be informed: We provide clear information about our cookie use (this policy)
- Right of access: You can request information about cookies we've set
- Right to object: You can object to non-essential cookies
- Right to erasure: You can delete cookies from your browser at any time
For more information about your privacy rights, please see our Privacy Policy.
13. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
PersonaCore Ltd
Data Privacy Manager: Philip Wigglesworth
Email: info@personacore.io
Address: Garden Lodge, 135 Marsland Road, Sale, M33 3NZ, United Kingdom
14. Regulatory Authority
If you have concerns about our cookie practices that we have not addressed, you can contact:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
15. Useful Resources
To learn more about cookies and online privacy:
- AllAboutCookies.org - Comprehensive cookie information
- ICO Cookie Guidance - UK regulatory guidance
- Your Online Choices - Opt-out of behavioral advertising
Summary: PersonaCore uses essential cookies to provide our services and functionality cookies to enhance your experience. We do not currently use marketing or analytics cookies. You can manage cookies through your browser settings, but blocking essential cookies will prevent you from using our platform.